Answers to the questions we're asked most about buying, choosing and receiving a shipping container. Can't find what you're after? Get in touch and we'll help directly.
We stock 10ft, 20ft and 40ft containers, including standard and High Cube (extra-height) versions, plus a range of modified options such as open-side, roller shutter door and container garage or workshop conversions. You can browse everything currently in stock in our shop.
A High Cube container has around 300mm (roughly 1ft) of extra internal height compared with a standard container of the same length and width — useful if you need more headroom for storage, a workshop conversion, or stacking items inside.
Yes. Alongside standard containers we stock units with roller shutter doors, side-opening/open-side doors and window openings already fitted, plus container garage and workshop conversions. If you need something specific that isn't currently listed, get in touch and we'll let you know what we can source.
Yes — tell us what you'll be using it for, roughly how much space you need, and what access your site has, and we can talk you through the options. See our Container Buyer's Guide, or use our Request a Quote form.
A new container has never been used to ship cargo and comes straight from the manufacturer.
A one-trip container is a new-build container that has made a single loaded international shipping voyage before being sold. It's the same specification as a factory-new unit, but may show very light cosmetic marks from that one journey — structurally and functionally it's treated as new.
Used containers have previously been in service and may show cosmetic wear such as surface rust, dents or scuffed paint consistent with their age. Unless a listing says otherwise, our used containers are graded wind and watertight (WWT) — sound and sealed against the weather, even if not cosmetically perfect.
Yes — containers are checked for condition before dispatch, and the condition described on each product page reflects that check.
We deliver across mainland Great Britain — England, Wales and mainland Scotland. Delivery to accessible sites in our standard delivery area is free. Remote or restricted-access interior locations (such as parts of the Scottish Highlands) carry a flat £460 delivery charge, shown automatically at checkout. We're unable to deliver to Northern Ireland or offshore islands — see our Shipping Policy for full details.
Orders are normally processed within 1–3 business days after payment, then transit typically takes 4–10 business days for standard areas or 5–14 business days for remote areas. Exact timing depends on your location, container availability and carrier schedules — see our Shipping Policy for the full breakdown.
Containers are delivered by specialist haulage using a crane-offload (hiab) or a tilting chassis, depending on the vehicle and your site. You don't need your own lifting equipment, but your site does need suitable access and firm, level ground for unloading — see our Delivery & Site Access page for exactly what to check before you order.
The driver won't attempt an unsafe or inaccessible delivery. If a delivery can't be completed because of access or ground conditions, it will be rearranged and a £150 redelivery fee applies for the second attempt — so it's worth checking access carefully beforehand. Full detail is in our Shipping Policy.
Payment is taken securely online at checkout, in Pounds Sterling. We don't currently offer other currencies. See our Payment Policy for full details.
No — CH Containers is not currently VAT-registered, so no VAT is added to the price you see.
Yes — we offer a 30-day voluntary return window. The customer covers the £460 specialist collection cost (this is a transport charge, not a restocking fee — we don't charge a restocking fee at all). Full terms are in our Return and Refund Policy.
Contact us within 24 hours of delivery with photos of the issue. Where we're responsible — a fault, damage that occurred before delivery, or the wrong container being supplied — we'll arrange a repair, replacement or refund at our cost, and you won't be charged the return collection fee. See our Return and Refund Policy for the full process.
Yes, we supply both individual and business customers. If you need a specific invoicing arrangement, contact us before placing your order and we'll confirm what we can accommodate.
Call the yard, send a message, or request a quote and we'll come back to you directly.